Welcome to Ireland at Home, Self Catering in Ireland

PHONE US:
0404 64608
(International +353 404 64608)

Welcome to Ireland at Home, Self Catering in Ireland Welcome to Ireland at Home, Self Catering in Ireland
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Terms and Conditions

Website terms
Any unauthorised reproduction of any materials whatsoever available on this site, any copying, linking to or other access to the site only subject to written permission of Ireland at Home owners. This site, all the content, ideas, images and layout are all copyright (c)CKG Holiday Homes 2004, registered in the Republic of Ireland.

Business terms
Ireland at Home pride themselves on presenting only quality accommodation for our customers. Although Ireland at Home do their level best to visit each property personally, we will accept no liabilitity whatsoever for any actions, accidents, losses or any form of liability arising from your stay in the properties represented here or recommended by us or our agents. Ireland at Home are solely representing the properties 'as is'. Any complaints or problems should be brought to the attention of the home owners who are solely responsible for the condition of sale of any property.

Your agreement (if any) is with the home owner and not with Ireland at Home. Your are entering into no agreement implied or otherwise with Ireland at Home. No agreement or contract is deemed to have taken place until expressely agreed in writing by Ireland at Home.

Payment terms
All bookings are subject to a 20 Euro booking fee.

Bookings
A booking deposit of 150 Euro is required to make a booking if the arrival date is more than 42 days away. The balance of the payment must be made 42 days prior to arrival date. For large bookings we reserve the right to request a larger booking deposit where appropriate.

Booking Adjustments (excluding cancellations)
· Booking adjustments, where possible, are subject to a charge of 20 Euro

Security Deposit
A security deposit of up to 150 Euro is required at all of our properties. The security deposit requested may be increased to 500 Euro for certain events and Bank Holiday weekends. In the event of an increased security deposit being required this will be made clear at the time of quoting/booking.

Cancellations
Booking deposit is non-refundable
If cancellation made within 42 - 28 days of arrival date 50% of total cost is payable
If cancellation made within 28 - 14 days of arrival date 75% of total cost is payable
If cancellation made within 14 days of arrival date 100% of total cost is payable

· We recommend that customers purchase appropriate travel insurance

Utilities (Heat & Electricity)
There is an additional charge for utilities at the majority of our properties. There are a few locations where the charge is included. The facts relating to each property are contained in the "Rate Notes" section attaching to each property. Please check the relevant information for the property you have reserved at this section. If you have any questions please do not hesitate to ask us.

Complaints
In the unlikely event of a complaint with the property booked please bring your complaint to the attention of the caretaker/duty manager as soon as possible. The caretaker/duty manager will address your complaint, within reason, immediately. In the unlikely event that your complaint is not dealt with in a satisfactory manner please contact Ireland At Home and we will make sure the complaint is addressed. Complaints cannot be dealt with properly unless they are brought to the attention of the caretaker/duty manager or Ireland At Home immediately. An opportunity to address the complaint properly must be afforded when it arises.

Good practice
In the event of genuine complaint about a property, or disagreement with a property owner, please let us know. We will try to mediate (without guarantee or prejudice)


Copyright(c) Ireland at Home 2006 - 2017. All images and content are covered by copyright.
Unauthorised reproduction of any content prohibited.

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